WHY BUY FAKE FLOWERS?
I know, I know. You're probably envisioning the gross, plastic-y flowers your grandma decorates her home with. You know, the ones covered in dust? These are NOT those fake flowers.
Our flowers are the perfect stress-free solution for all your flat-lay problems. Say goodbye to dying, wilting, high-maintenance flowers that stain your paper backdrops and fall apart as you're photographing them. Instead, say hello to life-like fake flowers that you can take from shoot to shoot, from wedding to wedding, and keep forever.
Don't believe me? Read reviews from other photographers or check out our instagram for all the fake flower inspo.
ARE YOUR SILK FLOWERS ACTUALLY MADE OF SILK?
"Silk" is a common term used in the floral industry that means "fake". While some "silk flowers" are actually made of silk, most are made of plastic, silicone, polyester, nylon, PVC, latex, rubber, or other fabrics.
WHAT IS THE DIFFERENCE BETWEEN DRIED AND SILK FLOWERS?
While our silk flowers are artificially made, our dried flowers were once real and have been professionally dried. We can not guarantee that your dried flowers will last as long as your silk flowers will. Depending on how dried flowers are handled, they are likely to last years. However, they do tend to be more fragile than the silk options.
Additionally, if you have allergies, dried flowers may not be for you. All arrangements that include dried flowers are noted in the product info section of the product listing. If you have any questions, please message us prior to purchase.
WHAT IS THE BEST WAY TO TAKE CARE OF MY FLORAL STYLING KITS AND STEMS?
For longest lasting results, keep your flowers covered in a dust-free location and outside of direct sunlight for extended periods of time.
CAN I ORDER SOMETHING CUSTOM?
Yes, we love custom orders! Email us at firstname.lastname@example.org with your desired color scheme and inspo pics and we'll get back to you within 48 hours. Please keep in mind that we only take on a few custom orders each year.
HOW SOON WILL MY ORDER ARRIVE?
Unless otherwise stated, orders will be processed with in 24-72 hours. Within the US, shipping takes 2-3 business days. Internationally, shipping may take up to 4 weeks.
CAN I CANCEL/RETURN/EXCHANGE MY ITEMS?
We allow returns and exchanges up to 14 days after item has shipped. Any returns after those 10 days will not be accepted. Returns must be shipped back to Flower Crush at the customers' expense, in original condition, and in it's original packaging (including both the box and the polymailer it came in). If the item is not returned in it's original condition or in it's original packaging, the buyer is responsible for any loss in value and will not receive a full refund.
We do allow cancellations up to 24 hours after purchase. Any cancellation request sent after this time period will be denied.
Please feel free to reach out to us with any questions on this process. We are happy to help!
MY PRODUCT IS DAMAGED. WHAT CAN I DO?
While rare, damages can sometimes happen during transit. All damaged items must be reported within 5 days of receiving the item. Please email us at email@example.com with a photo attached. Additionally, we recommend filing a claim with USPS. If you contact us after 5 days of receiving your damaged item you will not be eligible for a refund or replacement.